Cultural Sustainability Policy

As Kulindağ Dağ Evi, we welcome our guests with Turkish hospitality, not as a ‘customer’ but as a ‘guest’, and we deal with all their problems throughout their vacation.

We are aware that the most important way to make a difference is to provide high-quality services to our guests and ensure high levels of guest satisfaction.

Our guests’ requests are important for us to provide a quality service.

In cases where we receive complaints from guests, we examine them objectively, meticulously and carefully, and act solution-oriented. We try to introduce our own culture and keep their satisfaction at the highest level by offering special theme nights to our guests.

Kulindağ Dağ Evi respects the intellectual property rights of its local people. We evaluate authentic elements of traditional and contemporary local culture in our cuisine, design and decoration.

As Kulindağ Dağ Evi, we provide access to information about the settlements, historical beauties, crafts and archaeological remains located near us through many communication channels in order to protect and promote our cultural heritage. We contribute to the recognition and development of the region on a global scale.

We inform our guests of Kulindağ Dağ Evi;
• Since taking any material from touristic and historical places and taking it outside the area is against the laws of the Republic of Turkey, they should not take any historical objects from historical places, even as souvenirs,
• No littering in historical places
• No fires should be lit in historical places;
• No climbing or damaging any historical object/structure;
• No touching historical objects/structures;
• No painting, writing or scribbling on any historical object or structure;
• Walking around in narrow and crowded places with large bags or backpacks may cause an object to fall or scratch or ruin a wall painting.
• We inform our guests about transportation and entrances to touristic places. related
• Kulindağ Dağ Evi does not buy or sell historical and archaeological artifacts, does not mediate their trade and fulfills its responsibilities for their protection

Kulindağ Dağ Evi prioritizes the promotion and consumption of local products. It puts forward innovative and creative practices to ensure sustainability in gastronomy in all its activities